How do I place an order?
You can place an order by calling the Hotline number 033 369 1447 or by sending an email to sales@MicksWines.com.
When you call to place your order, in addition to your choice of wines, we will ask for your name, contact phone number and delivery address.
How and when is delivery made?
Delivery is free (within Ho Chi Minh City) if 6 or more bottles are ordered. Less than 6 bottles a charge for delivery will be made. Delivery charge is based on Grab Delivery.
Deliveries are normally made between 10am to 6pm Monday to Friday and from 10am to 1pm on Saturday.
We try to ensure all deliveries are completed within 1-2 days of the order time.
Delivery to locations outside of Ho Chi Minh City can be arranged but will require payment by bank transfer in advance of dispatch and may be subject to additional packing and shipping charges. Please ask for details.
What are the Payment Options?
Payment can be made by cash or bank transfer:
If the order total is less than or equal to 990,000 vnd. Cash payment must be made at time of delivery by using Grab COD function.
If the order total is greater than 990,000 vnd. Paymant must be made via Bank Transfer at time of order and prior to delivery being made.
Are returns permitted? Will i receive a refund?
Returns will only be accepted within 24 hours of delivery and provided that the bottle is unopended and ALL labels are undamaged and intact.
Note: Return transportation is at the expense of the customer.
Refunds will be made once the returned bottle(s) have been inspected and checked.